Environment
Novell ZENworks 7.5 Asset Management - ZAM7.5
Situation
Collector does not recognize the LG FLATRON L1952HQ monitor manufacturer name and serial number correctly
Resolution
Fixed in Interim Release 16 or newer
If downloading the Interim Release manually from https://download.novell.com , the filename is ZENworks Asset Management Interim Release 16. The Interim releases can also be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.
Each interim release is cumulative. If Interim Release 16 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.
Each interim release is cumulative. If Interim Release 16 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.
Additional Information
If a monitor is VESA compliant the collector can read the EDID block. In this case, the encryption code was changed and a new was used to encode the product name and serial number in the EDID block , one the collector was not yet coded to read.