Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Business Objects Reporting
Situation
Error during installation of ZENworks Reporting Server version 10.1 or higher using Oracle external database.
ERROR: "Setting ORACLE_CLIENT_INSTALLED to false "
Resolution
Be sure that the Oracle client is the correct version for 10g to match the back end database version. Be sure that ORACLE_HOME points to the correct location of the Oracle client setup and that tnsping works.
Additional Information
To test the setup on Windows run:
reg query HKLM\SOFTWARE\ORACLE\ /s /f ORACLE_HOME /t REG_SZ /c /e
this should return the proper path to the ORACLE_HOME . In that path under bin directory should be tnsping.exe . Running tnsping.exe should return proper version information.
For linux, the ORACLE_HOME is defined in the environment (env ).
In one case where an earlier Oracle client version 9 had been uninstalled, there were two registry entries for ORACLE_HOME . After the improper (non existent path location) was removed from the registry, the install was successful.