Linux Access Gateway coming up disconnected after rebooting

After applying Access Manager 3 Support Pack 4, the Linux Access Gateway (LAG) was rebooted. AFter the reboot, the Admin Console health check reported the LAG as 'server not responding'. The LAG services were up (/etc/init.d/novell-vmc status reported the services as up and running). Looking at the tomcat applications in more detail using the 'ps aux|grep -i java' showed that the JCC service was not running. Looking at the JCC log files on the LAG (/opt/novell/devman/jcc/log directory) showed an error where

'JCC cannot connect to the RMI port on TCP 1197 because this port is not listening'

run either "chkconfig -a novell-jcc" or "insserv novell-jcc" at the LAG server console - this command should 
install novell-jcc into the appropriate run levels.  

Running "chkconfig -l novell-jcc" on the LAG servers indicated that the service was off for every run level.  
For some reason novell-jcc was removed from the run levels.