FLATFWD causes the contents of the mail to be deleted

  • 7001756
  • 28-Oct-2008
  • 26-Apr-2012

Environment

Products:
Novell GroupWise 7 Support Pack 3
Novell GroupWise 7 Support Pack 3 HotPatch1a
 
Configuration:
/FLATFWD switch in the gwia.cfg file
Flat Forward enabled in GWIA
Global Signature enabled in GWIA
Original message only contains HTML and no Plain Text

Situation

Some messages go out with empty body
Messages go to Internet users with empty body
Contents missing on some outgoing messages on forwarded mails
Flat Forward causes the contents of some mails to get deleted when mails are forwarded

Resolution

This has been fixed in GWIA code dated 30th October 2008 or later. At the time of writing this TID, this code was not publicly available. Please contact Novell Technical Services to get a fix for this issue before the fix is made public.

Status

Reported to Engineering

Additional Information

Notes:
The combination of Flat Forward , Global Signature , HTML only Message , Original Message "Forwarded as Attachment" without typing anything in the body causes the mail contents to be deleted. If any of the above condition is not true, then the message contents are not deleted.

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