Laptop overheats when using imaging on HP6715b notebook

  • 7001706
  • 22-Oct-2008
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging

Situation

When booting into the imaging engine, the fan on the HP6715b notebook does not operate, and the machine eventually overheats.

Resolution

To obtain a hot patch with the fix for this problem, follow the instructions in KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

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