ZCC login screen does not show after update to 10.0.3

  • 7001691
  • 21-Oct-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management ZENworks Control Center - ZCC

Situation

When launching the ZCC, the login screen does not come up.  The browser displays an http 500 error.

Resolution

This is fixed in version 10.1 - see KB 7001200 "ZENworks 10 Configuration Management with SP1 (10.1)" which can be found at https://www.novell.com/support

Additional Information

This issue can be caused by multiple issues.  One possibility is that the MSIs did not run fully during the upgrade.