When proxy can't be reached, SystemUpdate fails to use Closest Server

  • 7001647
  • 13-Oct-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1

Situation

403 on system update service due to misconfigured proxy can cause system update not to failover to available closest server on list.

Resolution

This is fixed in version 10.1.1 - see KB 7001406 "ZENworks 10 Configuration Management 10.1.1" which can be found at https://www.novell.com/support
 
Workaround:  Fix third party proxy authentication rules to allow traffic to ZENworks port.