Database errors causing queue actions to fail

  • 7001643
  • 13-Oct-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Database errors causing queue actions to fail.
 
ERROR (from zman queue-list):
 
1337 | queue.maintenance | F | Jul 21, 2008 12:00 AM | Jul 21, 2008 12:00 AM | | zenserver
1338 | content.cleanup | F | Jul 21, 2008 12:00 AM | Jul 21, 2008 12:00 AM | | zenserver
1340 | Assignment.count.refresh | F | Jul 21, 2008 12:00 AM | Jul 21, 2008 12:00 AM | | zenserver
 
Various ERRORs (from loader-messages.log):
 
[DEBUG] [7/19/08 12:00:02 AM] [] [Loader.QueueRunner] [Handler failed to
process action ID : 1152, Type: queue.maintenance, ] [Handler failed to process
action ID : 1152, Type: queue.maintenance, ] [] []
[DEBUG] [7/19/08 12:00:03 AM] [] [Loader.QueueRunner]
[java.lang.NullPointerException
[DEBUG] [7/20/08 12:00:04 AM] [] [Loader.AssignmentTargetCalculator] [Failed to
update targeted counts for all objects] [Failed to update targeted counts for
all objects] [] []
[DEBUG] [7/20/08 12:00:04 AM] [] [Loader.AssignmentTargetCalculator]
[java.lang.ClassCastException:
com.novell.zenworks.datamodel.objects.BasicObject
[DEBUG] [7/21/08 12:00:01 AM] [] [Loader.Content Cleanup Handler] [Failed to
delete content] [Failed to delete content] [] []
[DEBUG] [7/21/08 12:00:01 AM] [] [Loader.Content Cleanup Handler]
[com.novell.zenworks.datamodel.exceptions.InternalDataModelException:
org.hibernate.exception.ConstraintViolationException: could not delete:
[[com.novell.zenworks.datamodel.objects.content.Content#d35fad79128febbcbcecb70e01768410]]
 
etc.

Resolution

This is fixed in version 10.1.1 - see KB 7001406 "ZENworks 10 Configuration Management 10.1.1" which can be found at https://www.novell.com/support

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