During 10.0.3.2 update, endless errors for createextractorpacks fills drive and causes queue failures

  • 7001642
  • 13-Oct-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

zenuser %temp% directory fills with files causing ZENworks to become dysfunctional.
 
For example:
 
c:\Documents and Settings\__z_124_93__\Local Settings\Temp
iep50387.tmp
iep50388.tmp
 
etc.
 

Resolution

This is fixed in version 10.1 - see KB 7001200 "ZENworks 10 Configuration Management with SP1 (10.1)" which can be found at https://www.novell.com/support.   The minimum requirement for 10.1 is 10.0.3, not 10.0.3.2.
 
If workaround is needed, Create a file at ZENWORKS_HOME called pkg-version.txt and make sure that it has a single line in the file that equals the contents of the version.txt file in the same directory.  If that doesn't resolve, delete the system update and try again.
 
 

Additional Information

ERROR (from loader-messages.log) repeats indefinitely:
 
[ERROR] [7/11/08 2:31:30 PM] [] [Loader.DeploymentModule] [Error rebuilding
deployment
packageD:\Novell\ZENworks\install\downloads\setup\_all\PreAgentPkg_AgentComplete.exe]
[Error rebuilding deployment
packageD:\Novell\ZENworks\install\downloads\setup\_all\PreAgentPkg_AgentComplete.exe]
[com.novell.zenworks.deployment.ExtractorPacksException