ZLM Policy Enforcer error: ERR_SOME_KEYS_FAILED_UNSET_UNENF_STR

  • 7001583
  • 10-Oct-2008
  • 30-Apr-2012

Environment

Novell ZENworks 7.2 Linux Management - ZLM7.2
Novell SUSE Linux Enterprise Server 10

Situation

Policy Enforcer errors are being reported back into the ZCC web console for ZLM agents that do not have any policies configured.

ERROR:  Novell.Zenworks.PolicyEnforcers.GconfPolicyEnforcer.ERR_SOME_KEYS_FAILED_UNSET_UNENF_STR

This is the message as shown in the ZCC.


Resolution

WORKAROUND:
Disable policies all together, to eliminate the error.  Uninstall the following rpms:
novell-zenworks-zmd-policymanager
novell-zenworks-zmd-policyenforcers
novell-zenworks-zmd-gconfpolicyenforcers

NOTE: This will make it so policies will not work, and should eliminate the error.

Another option (this is the easier of the two) is to change the extension of the file /opt/novell/zenworks/lib/zmd/modules/Novell.Zenworks.PolicyManager.dll (rhel systems) or /usr/lib/zmd/modules/Novell.Zenworks.PolicyManager.dll for SLE systems.

Status

Reported to Engineering

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