Error: âunable to connect to tcp/ip addressâ in caching mailbox
The issue is with updating the IP
Address/DNS information in the GroupWise client in the caching mode when user is move from one Post Office to another.
Step to duplicate:
User âAâ is in PO1 and is using caching mail box.
User âAâ is now moved to PO2.
User âAâ is still able to send/receive mails without any errors. At this point of time, PO1 is up and still in GroupWise Sytem.
PO1 was brought down and removed from the GroupWise System.
User âAâ is able to login to the GroupWise client but not able to send/receive mails. He gets âunable to connect to tcp/ip addressâ error.
Here the issue is with updating the IP Address/DNS information in the GroupWise client in the caching mode. IP Address/DNS name of Post Office is not getting updated. One can find this in GroupWise client under Accounts|Account Options|Properties|Advance.