Agent installation hangs on Patch Management during install.

  • Document ID:7001391
  • Creation Date:18-Sep-2008
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Installation - Agent

Situation

Agent installation hangs while installing novell-zenworks-patch-management-agent-10.1.0.a.msi


Resolution

Workaround:
  1. Click Start, click Run, type regsvr32 Wuaueng.dll, and then click OK.
  2. Reboot workstation.
  3. Run NativeAgent20-x86.exe /norestart /wuforce

Additional Information

WUAUENG.DLL is not properly registered with the operating system. See http://support.microsoft.com/kb/883821