The built in addressing to alltel in the GroupWise Mobile Server is incorrect

  • 7001388
  • 18-Sep-2008
  • 10-Dec-2013


GroupWise Mobile Server 2.0.3


SMS Alert confirmation messages are not received on Alltel phones
Messages never get to the Alltel phones


Set the user for SMS to be sent via email address using
1.  Log in as the user on the WebPim
2. Select settings on the left side
3. Select Add Alert Device
4. Select Email Address for your Mobile Phone
5. Enter the correct Email Address for the Moble Phone
The fix is available in the latest version of GroupWise Mobile Server

Additional Information

The built in addressing to Alltel in the GMS is incorrect, it is <phonenumber>
The correct addressing should be <phonenumber>