Error with Auto imaging tasks "Server IP not found in Task XML"

  • 7001366
  • 16-Sep-2008
  • 30-Apr-2012

Environment

Novell ZENworks 10 Configuration Management
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1

Situation

Auto deploying image bundle to managed workstation, or setting "Take image at next boot" to managed workstation with or without using rules generates error on workstation:
 
ERROR: "Server IP not found in Task XML "
 
and no image taken or restored.

Resolution

In one case, the server device object showed both "null" and proper IP address in server object details.  This was due to an unresolvable/inappropriate entry for server settings:
 
ZCC Devices -> Servers -> Select Server object -> Settings -> Infrastructure Management -> Additional DNS Names
 
When this value is not necessary (clients can communicate with server directly), it can be removed.  If it is necessary for proxy, for example or dns resolution, the address should be fully resolvable by forward and reverse dns lookup.

Status

Reported to Engineering

Additional Information

Other errors seen in zmd-messages.log showing problems with the null ip address for server:
 
[DEBUG] [08/27/2008 07:52:52.530] [3009] [ZenLinuxDaemon] [1119693120] [] [ConnectMan] [] [   Could not find host: null] [] []
 
or on client workstations:
 
 
etc.
 
While the https: requests in the zmd-messages show that it eventually tries the proper server IP address, the imaging task does not seem to.