Environment
Novell GroupWise WebAccess 7.0.3hp
Situation
Symptoms:
WebAccess causes ABEND on the hosting NetWare server when users access Rules from the WebAccess interface.
The rules in question seem to have been created and activated with earlier versions of the GroupWise client. When the users access them from the full client there is no problem but when they are accessed through the WebAccess gateway it crashes and causes the following ABEND:
Server WEBACCESS halted Monday, August 18, 2008 11:42:14.729 pm
Abend 1 on P00: Server-5.70.07: Page Fault Processor Exception (Error code 00000000)
The rules in question seem to have been created and activated with earlier versions of the GroupWise client. When the users access them from the full client there is no problem but when they are accessed through the WebAccess gateway it crashes and causes the following ABEND:
Server WEBACCESS halted Monday, August 18, 2008 11:42:14.729 pm
Abend 1 on P00: Server-5.70.07: Page Fault Processor Exception (Error code 00000000)
Registers:
CS = 0008 DS = 0023 ES = 0023 FS = 0023 GS = 0023 SS = 0010
EAX = 00000000 EBX = 980F3FCC ECX = FFFFFFFF EDX = 78CBACDA
ESI = 980F3FD0 EDI = 00000000 EBP = 980F3FA8 ESP = 980F3F7C
EIP = 94626CEB FLAGS = 00010246
94626CEB F2AE REPNE SCASB
EIP in GWINTER.NLM at code start +00030CEBh
Access Location: 0x00000000
CS = 0008 DS = 0023 ES = 0023 FS = 0023 GS = 0023 SS = 0010
EAX = 00000000 EBX = 980F3FCC ECX = FFFFFFFF EDX = 78CBACDA
ESI = 980F3FD0 EDI = 00000000 EBP = 980F3FA8 ESP = 980F3F7C
EIP = 94626CEB FLAGS = 00010246
94626CEB F2AE REPNE SCASB
EIP in GWINTER.NLM at code start +00030CEBh
Access Location: 0x00000000
Resolution
Corrective Steps:
Deleting and recreating the rules with the current client seems to solve the problem.