Environment
Novell eDirectory 8.8 for All Platforms
Situation
"Error: Connection to LDAP server failed" or "Monitor SecretStore failed. For input string "637:637" (with an SSL LDAP port set to 637). These errors happen when a server running eDirectory and SecretStore where the LDAP server SSL port has been changed to something other than the default 636.
The error happens when in iManager, you try to go into the Secret Store Plug-in option "SecretStore".
This is common on a Windows 2003 server where the SSL port must be changed so that it does not conflict with Active Directory or Exchange LDAP SSL settings.
Resolution
Change the LDAP SSL ports back to the default of 389 and 636. On a Windows Server running Active Directory or Exchange, you cannot run eDirectory with SecretStore. The default ports are hard coded into the SecretStore application.