Environment
Novell Identity Manager
3rd Party Operating Systems and Products
Cisco Call Manager
3rd Party Operating Systems and Products
Cisco Call Manager
Situation
There is a requirement to use IDM to extract data from a third party directory (in this case Cisco Call Manager - CCM) into eDirectory but there is no available eDir-to-CCM driver.
Resolution
Create a script (e.g. PHP) to extract the relevant data from CCM and export it to a CSV text file and then use the IDM Delimited Text Driver to import the data from that CSV file into eDirectory.
Additional Information
This TID explains a technique for interfacing eDirectory with Third Party directories only. It is beyond the scope of this TID to document how to write scripts and configure drivers.