Update of Bonsai Webaccess Application May Conflict with Previously Installed Version - 404 Error Accessing Login Page

  • 7001268
  • 03-Sep-2008
  • 30-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise Bonsai
SuSE Linux Enterprise Server 10

Situation

If installing the GroupWise Bonsai Webaccess Application to a Linux system that previously had the pre-packaged version of Apache and Tomcat that came as an installable option in GroupWise 7.0x, the two Applications will conflict and will cause difficulties displaying the correct login page.

Evidence that the 7.0x pre-packaged installation was installed can be seen by looking at the contents of the /etc/init.d directory.  If true, the following startup daemons will be shown.

novell-tomcat4
novell-httpd

Resolution

Before or after the installation of the Bonsai Webaccess Application, do the following from the a terminal prompt logged in as the superuser (su -)

These steps disable the previous installation:

chkconfig novell-tomcat4 off
/etc/init.d/novell-tomcat4 stop
chkconfig novell-httpd off
/etc/init.d/novell-httpd stop

These steps enable the new installation:

chkconfig tomcat5 on
chkconfig apache2 on
rctomcat5 start
rcapache2 start