GroupWise Agent Logging Cuts Off Unexpectedly When OS Language Set to German

  • 7001195
  • 21-Aug-2008
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise Post Office Agent
Novell Open Enterprise Server 2 (OES 2)
Novell SUSE Linux Enterprise Server 10

Situation

When running the GroupWise Agents in --show mode on a Linux console, the agent can unexpectedly stop showing the live updates to the log.  This can happen when the default language for the Linux box is set for German and the POA is started with the "--lang de" switch.

Resolution

To see the language that your Linux OS is using, go to a terminal prompt as root and type the command

echo $LANG

If the language is set to "de_DE", the logging should display correctly. If the OS language is set to "de_DE.UTF-8", the logging cuts off at the first extended
character. If the OS language is set to "en_US" and the POA is started with /lang=de, then the logging displays, but some characters display as [], rather
than the appropriate character.

To change the language setting from "de_DE.UTF-8" to "de_DE", do the following:

1. Start YAST and then go to System | Languages
2. Select the Details Button for the Primary Language (which will likely be set for German).
3. Uncheck the setting "Use UTF-8 Encoding" and click OK
4. Stop and Restart the GroupWise Agent

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