Error: Running the agent with conflicting effective users

  • 7001170
  • 05-Mar-2009
  • 05-Sep-2012

Environment

Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 2012
Novell Open Enterprise Server (Linux based)
Novell SuSE Linux Enterprise Server 10

Situation

Unable to load Mail Transfer Agent (MTA) on the linux server
Unable to load Post Office Agent (POA) on the linux server
Unable to load GroupWise Internet Agent (GWIA) on the linux server
GroupWise agent shows as unused and not running
"Error: Running the agent with conflicting effective user" while loading agent in show mode

Resolution

Causes:
User specified in the uid.run file does not match with the user that GroupWise agent is configured to run as.
 
Corrective Actions:
Rename or delete the uid.run file located in the respective agent's directory and start the agent (uid.run file will be recreated automatically)
If agents are running as root user privilege, delete the uid.conf file located in /etc/opt/novell/groupwise/agent directory if exists.
If agents are running as non-root privilege, make sure the user specified in /etc/opt/novell/groupwise/agent/uid.conf file should be a valid user on the linux server.

Additional Information

For more information on running GroupWise agent as non-root user, follow the TID - 7000315

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