GroupWise address book crashes when you go under the details of a distribution list with approx 5800 users

  • 7001103
  • 05-Aug-2008
  • 27-Apr-2012

Environment

Novell GroupWise 7
Microsoft Windows XP Professional Windows XP Professional Service Pack 2

Situation

When you have approximately 5800 users in a GroupWise distribution list or personal group
and if you go to the address book in the Win32 client and hilite the
distribution list or personal group in question and go under details, after
about 30 seconds the address book will crash.

Resolution

This problem is fixed in at least the 07/07/2008 build of GroupWise Bonsai.  However currently the problem still occurs with GroupWise 7 service pack 3 Hot Patch 1.  This problem is tentatively slated to be fixed in GroupWise 7 service pack 4.

Additional Information

The problem could not be duplicated when the GroupWise distribution list had 5200 or less users as members.