Portable collector hangs and does not complete a scan

  • 7001091
  • 04-Aug-2008
  • 27-Apr-2012


Novell ZENworks 7.5 Asset Management - ZAM7.5


Portable collector hangs indefinitely and will not complete scan


Fixed in Interim Release 16 or newer.
If downloading the Interim Release manually from https://download.novell.com , the filename is ZENworks Asset Management Interim Release 16.  The Interim releases can also be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.

 Each interim release is cumulative. If Interim Release 16  is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

Additional Information

We reached an overflow state with 4 diskettes and the fix now spans the portable collector over 5 diskettes. 

Change Log

11-10-018 KJB :  Modified Tid with the fix in interim release 16 and removed the Reported to Engineering tag.