Unable to manually stop Patch Service when ZCM server is in high utilization

  • 7001071
  • 31-Jul-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management
Novell ZENworks 10.0.1 Configuration Management
Novell ZENworks 10.0.2 Configuration Management
Novell ZENworks 10.0.3 Configuration Management
Novell ZENworks 10.1 Configuration Management

Situation

Unable to manually stop Patch Service when ZCM server is in high utilization.

ZCM patch content import appears to cause high CPU utilization


Resolution

Upgrade to ZENworks 10 with Support Pack 1 (10.1).  The ability to stop the Patch Service in ZCM does not exist.

Additional Information

The Patch Service in ZENworks 10.1 has been improved so that the system no longer makes bundles for every single vulnerability. Rather than making thousands of bundles by default the system now just make bundles for the ones the administrator wants to deploy (a couple of dozen by default).  This improvement will reduce the high utilization on the CPU that impact content import and zenloader when first subscribing to patches.

Another improvement is the ability for the ZCM system to support external content that is non-encrypted, saving time that the encryption process would have consumed.