Environment
Novell ZENworks 6.5 Software Packaging
Novell NetWare 6.5 Support Pack 7
Novell NetWare 6.5 Support Pack 7
Situation
When building a distribution on a NetWare 6.5 SP 7 server, java processes can "hang", using high CPU, making the distributor, subscriber console or Zenloader unresponsive
N RM screen, showing the processes involved:
N RM screen, showing the processes involved:
Resolution
The solution to this issue is updated Java code, and this is included in NetWare 6.5 Support Pack 8, which can be obtained at https://download.novell.com/Download?buildid=dpIR3H1ymhk~
If it is not possible to upgrade ot Support Pack 8 at this time, go to https://download.novell.com/Download?buildid=0H83nNHYj4k~ to obtain a Field Test File
If it is not possible to upgrade ot Support Pack 8 at this time, go to https://download.novell.com/Download?buildid=0H83nNHYj4k~ to obtain a Field Test File
Additional Information
Troubleshooting:
When logs are set at debug level, it can be seen that the hang occurs when data is being inserted into the Sybase database.
When logs are set at debug level, it can be seen that the hang occurs when data is being inserted into the Sybase database.