Java processes hang building distribution on NetWare 6.5 SP7

  • 7001047
  • 29-Jul-2008
  • 30-Apr-2012

Environment

Novell ZENworks 6.5 Software Packaging
Novell NetWare 6.5 Support Pack 7

Situation

When building a distribution on a NetWare 6.5 SP 7 server, java processes can "hang", using high CPU, making the distributor, subscriber console or Zenloader unresponsive

N RM screen, showing the processes involved:

Resolution

The solution to this issue is updated Java code, and this is included in NetWare 6.5 Support Pack 8, which can be obtained at https://download.novell.com/Download?buildid=dpIR3H1ymhk~

If it is not possible to upgrade ot Support Pack 8 at this time, go to  https://download.novell.com/Download?buildid=0H83nNHYj4k~ to obtain a Field Test File

Additional Information

Troubleshooting:
When logs are set at debug level, it can be seen that the hang occurs when data is being inserted into the Sybase database.

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