Environment
Novell ZENworks 7
Desktop Management Support Pack 1 - ZDM7 SP1
Situation
Import stops
working.
Import 'Limits' are ignored.
ZENworks login counts stops being incremented.
User policies stop getting applied.
ZENworks iPrint Printer Policy stops working.
No specific ZENworks errors are generated.
Import 'Limits' are ignored.
ZENworks login counts stops being incremented.
User policies stop getting applied.
ZENworks iPrint Printer Policy stops working.
No specific ZENworks errors are generated.
Resolution
Check for the
existence of the registry:HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogin\Shell . If it doesn't exist,
create it, or export and import from a machine that has
it.
Additional Information
The \Shell folder was inadvertently
deleted on all production machines. A newly built test workstation did not have the
symptoms, only the existing production machines.