WebPIM login page display Mobile Number instead of User Name

  • 7000984
  • 19-Jul-2008
  • 10-Dec-2013

Environment

Products:
Novell GroupWise 7 Support Pack 1 or later
Novell GroupWise Mobile Server 2
Nokia Intellisync Mobile Suite 8
Microsoft Windows Server 2000 / 2003
Novell SuSE Linux Enterprise Server

Situation

Situation:
WebPIM login page display Mobile Number instead of User Name

Resolution

Corrective Steps:
1. Click Start | Programs | Intellisync Mobile Suite | Admin Console
2. Right Click on WebAdmin and click "Launch WebAdmin"
3. Change the URL after the hostname or IP Address to /diag 
e.g http://localhost/diag OR http://IPAddress/diag
4. Click on the General link
5. Disable the Public Site Mode by clicking on Disabled

For GMS on Linux:
Follow steps from 3 to 5 as above.