Errors after system update fails partially

  • 7000976
  • 18-Jul-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Lots of errors on a device after system update failed partially and all new MSIs were not installed.
 
ERROR (from zmd-messages.log):
[ERROR] [7/7/2008 10:38:10 PM] [] [Requirements Module] [SYSREQ.ExceptionInHandler] [The handler EnvironmentValueHandler threw an exception. System.TypeLoadException: Could not load type 'Novell.Zenworks.Zmd.Common.EnvironmentUtil' from assembly 'zmd, Version=10.0.3.0, Culture=neutral, PublicKeyToken=null'.
   at Novell.Zenworks.Requirements.EnvironmentValueHandler.ShouldReqBeProcessedInUserSpace(Session session, Req req)
   at Novell.Zenworks.Requirements.BaseRequirementHandler.ProcessRequirement(Session session, Req req, Boolean inUserSpace)
   at Novell.Zenworks.Requirements.Requirements.ProcessRequirements(Session session, GroupReq reqs)] [] []

Resolution

Check the system update log and the msiexec logs in the logs\guid directory.  If zmd.dll version is out of synch with the update, this error can occur.  The msi logs will tell you why a particular msi failed to install properly (in this case novell-zenworks-primary-agent-10.0.3.2.msi ).  Then rerun the update after correcting the problem.

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