HTTPS redirection fails in NetStorage with 3rd Party Certificate

  • Document ID:7000860
  • Creation Date:07-Jul-2008
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      NetStorage

Environment

Novell NetStorage
Novell NetWare 6.5

Situation

Apache is utilizing a third party certificate, and has been configured to redirect to the HTTPS protocol to secure users.  Additionally, the tomcat SYS:/tomcat/4/webapps/Netstorage/WEB-INF/classes/Settings.properties file has been modified for HTTPS:// and 443.  However, file uploads, downloads, and deletions fail (e.g. the "upload" window is blank).

Resolution

This is due to the use of the third party certificate as un-trusted.  To correct this :

  1. Locate the "LDAP Server - SERVERNAME" object in ConsoleOne.
  2. Open the object.
  3. Select the "SSL/TLS Configuration" tab.
  4. Select the browse button for the SSL certificate.
  5. Select the SSL Certificate being used by Apache.
  6. Apply the changes and close the windows.
  7. Unload NLDAP.
  8. Reload NLDAP.
  9. Run "TCKEYGEN" at the servers prompt, and switch to the Logger screen.
  10. Wait until it states that the certificate(s) were successfully imported, and that the tool "exited successfully".
  11. Stop tomcat (TC4STOP).
  12. Start tomcat (TOMCAT4).
This should force the certificate to be trusted by the Java container that runs NetStorage, and allow the service to begin working again with those setting changes applied.