iFolder 3.2 Client fails to upgrade

  • 7000762
  • 27-Jun-2008
  • 26-Apr-2012

Environment

Novell Open Enterprise Server 2 (OES 2)
iFolder 3.2 Client for Windows

Situation

iFolder 3.2 Client connects to iFolder 3.6 Enterprise Server, gets prompted for update. After selecting Yes, a warning message is displayed:
iFolder Client upgrade failed. Please contact administrator.
and the upgrade fails.

Resolution

Please check the folder:
  <server-binary-path>/lib/simias/web/update/windows (usually  /opt/novell/ifolder3/lib/simias/web/update/windows)

It should contain a soft link to the client binary, for example:
  lrwxrwxrwx 1 root root  53 2007-11-06 05:53 ifolder3-3.6.0.7171.1-7-setup.exe -> /srv/www/novell/clients/ifolder3/ifolder3-setup.exe

The file version.config should contain following tag:
  <filename>ifolder3-3.6.0.7171.1-7-setup.exe</filename>

Status

Reported to Engineering

Additional Information

Auto upgrade process does not upgrade local simias database (links between ifolders and local folders). It is an equivalent of manual un-installation of old client (which removes simias database) and then installation of new.