ZAM 7.5 Dell Optiplex 740 and 270 machines not reporting the serial numbers

  • 7000721
  • 20-Jun-2008
  • 27-Apr-2012

Environment

Microsoft Windows Server 2003
ZENworks Asset Management 7.5 Interim Release 12

Situation

Serial numbers for Dell Optiplex 740 and 270 machines are not being scanned.

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 14 or newer

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com/patch/finder The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release xx is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

Additional Information