Random failure to launch, display Workstation associated applications on Windows 2000

  • Document ID:7000706
  • Creation Date:19-Jun-2008
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management

Situation

Workstation applications randomly fail to appear or launch on Windows 2000 (W2K) workstations.
NALDIAG shows workstation helper is not online.

Status

Reported to Engineering

Additional Information

Workarounds tried without sucess:
 
[HKEY_LOCAL_MACHINE\SOFTWARE\NetWare\NAL\1.0]
"WaitForWorkstationHelperTimeout"
 
per TID 10101008
 
and
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Workstation Manager\Identification]
"Preferred Connection"
 
 
ERROR:
 
(from wmrundll.log):
 
WMRunDLL exiting...  ccode 2
(from zfdnal.csv):
 
INFO, 15:25:05.718, WORKSTATION, 0x5e4, 0x5e0, WSDebugMessage, Connection Type from WM.EXE was unset -  assume disconnected get all apps from the cache
(from wm.log):
 
NWCCOpenConnByName returned -1073741816