Environment
Novell iPrint Client for Windows 5.04
Novell iPrint for NetWare
Microsoft Windows Vista
Novell iPrint for NetWare
Microsoft Windows Vista
Situation
When installing a Canon IR printer to Microsoft Visa workstations through iPrint, the following errors occur:
Error message: The printer driver is unknown
Error group: Windows
Error code 1797
Error message: The remote procedure call failed.
Error group Windows
Error code: 1726
Error message: The specified username is invalid
Error group: Windows
Error code: 2202
Resolution
Fixed in iPrint Client 5.12 or newer.
Additional Information
Novell has spot tested several Cannon IR printers. All printers tested exhibited the same issue.