Environment
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)
Citrix Presentation Server 4
Situation
NAL hangs on Citrix server.
MSIEXEC is launched when NAL loads on the server.
MSIEXEC needs to be killed before Citrix Session users can use NAL applications.
Resolution
- Download the Microsoft Installer Cleanup Utility
- Run the tool to clean up the MSI database
- Uninstall the ZDM agent
- Reinstall the ZDM agent
Additional Information
To clean up your MSI database on your server/workstation use the following tool from Microsoft.