Agents not deploying after upgrade to ZCM 10.0.3 and HTTP 404

  • 7000675
  • 16-Jun-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

After upgrading to ZENworks Configuration Management 10.0.3 agents do not deploy to workstations. The zenworks-downloads.xml file failed to copy/install to server.
Clicking on a preagent package link on https://<serverdns>/zenworks-setup results in HTTP 404 error

Resolution

Obtain copy of file zenworks-downloads.xml from Novell support or from another server and copy to C:\Program Files\novell\zenworks\share\tomcat\conf\catalina\localhost\ and reboot the server. Remove preagent from target device and restart the agent deployment.

Additional Information

Note for managed agents only (not primary servers):  The preagent needed to be removed from the target device before the deployment of the new agent would complete. 

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