Unable to Associate a Workstation to Multiple Contracts

  • 7000618
  • 06-Jun-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

An association using a hardware Maintenance contract to a workstation has been done. The application is not allowing a second association, for example, Software Mainainence contract, to be associated to the same workstation device.

Resolution

Fixed in SU2

Additional Information

1)Associate a Workstation to Contract ( Contract Management -> Contracts -> Relationships ).
2)Choose "Add" Workstation/Server Devices.
3)Select a Workstation from the Search list.
4)The Device appears in the Add Workstation/Device list.
5)Go to a Second Contract and attempt to add the same workstation.
Result: Appears that the Device is added but it doesn't show in the Add Workstation/Devices list. The device also doesn't appear in the Contract Reports -> Associations report.

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