Error: File store not a view description file, using GroupWise 8 client

  • 7000590
  • 25-Feb-2009
  • 27-Apr-2012

Environment

Products:

Novell GroupWise 8

Situation

How to reproduce the issue

1. Login to GroupWise 8 client.
2. Draft a mail and add any attachment to it
3. Send the mail.

It will be returned with an error immediately. Error "File <file name> store not a view description file". The mail will still go but you will get another message "The item has not be sent. Try resending". The message will still be sent.


Resolution

Resolution:

1. Login to the GroupWise 8 client
2. Go to, Tools  ---> Options ---> Environment ---> General Tab
3. Under "View options" section, uncheck "Open new view after send". Click on Apply and close all windows.

The issue has been reported to Development

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