Mac collector install fails to properly connect to Collection server when installed to Leopard 10.5

  • 7000589
  • 05-Jun-2008
  • 27-Apr-2012

Environment

Novell ZENworks 7 Asset Management - ZAM7
Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

The OSX Mac collector install PKG does not contain the file needed for the install package to correctly identify whom the collection server hostname should be. The installation is actually successful however, the .conf file used for the Macintosh client to read and connect to it's host is not correct after the installation.

Resolution

Create an OPTIONS file that the install package can read and it needs to be created using using "echo" or vi, something that writes in plain ASCII text

With vi, that would be:

cd (to the package's "root" directory
rm options
vi options
i -s [CollectionServerIPAddress]
:w
:q


With echo, it would be

cd (to the package's "root" directory
rm options
echo "-s [CollectionServerIPAddress]"> options

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