After making change to an ADF field the new setting is not seen at the workstation

  • 7000566
  • 22-Mar-2012
  • 12-Apr-2017

Environment

Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1

Situation

If an ADF (Administrator-Defined field) is created and included in a CDF (Collection Data Form), then subsequent changes to the ADF field size or other changes will not be seen on the workstation.

Resolution

After making changes to the ADF, then edit also the corresponding CDF and apply.  Then the change will flow down to the workstation.

Cause

The CDF configuration is saved as xml string. and modification done at ADF page will not reflect in this setting.  To confirm, see inventoryCollectionWizard.xml

file in %ZENWORKS_HOME%\cache\zmd\settings.

Additional Information

To confirm what setting is actually on the agent, check the file: %ZENWORKS_HOME%\cache\settings\inventoryCollectionWizard.xml.  It will not change until the ADF is updated.

Also run query on database : select * from zsystemsetting where name = 'inventoryCollectionWizard'

confirm that the data is proper.  If there is more than one there are likely separate assignments on device folders, device etc.  Confirm each of those has been updated.

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