Unable to see Volume Objects while creating Print Queues

  • Document ID:7000551
  • Creation Date:04-Jun-2008
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Client for Open Enterprise Server (Novell Client)
      NetWare

Environment

Products:
Novell NetWare
Novell Distributed Print Services (NDPS)
Novell Client for Windows 2000/XP/2003
Novell Client for Windows 95/98

Situation

Symptoms:
Unable to see Volume Objects while creating Print Queues
Volume objects not showing in the browser window while creating Print Queues
Unable to create Print Queue

Resolution

Volume and pool objects were removed and recreated before, but removed objects were stuck as "Deleted Entry" which restricted obituaries to process. Perform the following steps to successfully create the print queues
  1. Clear the 'Deleted Entry" objects by repairing the database with - ANT, - XK3 & - OT switches on all servers in the replica ring of the partition where the volume object is residing
    1.1 Refer the following link to perform - ANT database repair
    https://support.novell.com/Platform/Publishing/215/7000563_f.1.html
    1.2 Refer the following link to perform - XK3 database repair
    https://support.novell.com/docs/Tids/Solutions/10023339.html
    1.3 Refer the following link to perform - OT database repair
    https://support.novell.com/Platform/Publishing/214/7000564_f.1.html
  2. Recreate the pool and volume objects using NSSMU, ConsoleOne, dsrepair, iManager etc
  3. Create the print queue objects

Additional Information

Notes:
Please refer to the following TID for general guidelines to process stuck obituaries.