Environment
Novell Sentinel 6.0
BusinessObjects Crystal Reports XI R2
BusinessObjects Crystal Reports XI R2
Situation
When trying to import RPT (report) files for Sentinel into the Crystal Reports server the RPT file type was not visible. A development system with the same configuration worked properly.
Resolution
The Crystal server did not have a license installed properly and as a result was running in non-licensed mode. The Central Management Console can be used to add or change licenses to resolve this error.