Cannot connect to Secure Gateway

  • 7000508
  • 28-May-2008
  • 10-Dec-2013

Environment

Novell GroupWise 7
GroupWise Mobile Server

Situation

Device cannot connect to Secure Gateway
Device recieves no new Email
Device log shows: error. No connection or bad connectivity [error code -58327]. Error occurred in ProfileManager while sending request to server. In Sync stopped.

Resolution

This error is seen when the secure gateway cannot be reached by the device.
Insure the Secure Gateway is started.
Insure the device is able to connect to the Secure Gateway.