Sorting by status in ZCC System Update page gives and exception

  • 7000503
  • 27-May-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Following the steps below will give an exception.
  1. Create stages in System Update page in ZCC.
  2. Start updating systems using Advance to next stage and notify when complete.
  3. After completion of update, click on sort by status.

Resolution

This is fixed in version 10.0.3 - see TID 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support

Additional Information

Exception occured
java.lang.NullPointerException
at java.lang.String$CaseInsensitiveComparator.compare(String.java:1048)
at java.lang.String$CaseInsensitiveComparator.compare(String.java:1042)
at java.lang.String.compareToIgnoreCase(String.java:1089)
at com.novell.zenworks.admin.pages.configuration.UpdateStagingOverview$FolderComparator.compare(UpdateStagingOverview.java:457)
at java.util.Arrays.mergeSort(Arrays.java:1284)
at java.util.Arrays.sort(Arrays.java:1223)
at com.novell.zenworks.admin.pages.configuration.UpdateStagingOverview.bindGrid(UpdateStagingOverview.java:359)
at com.novell.zenworks.admin.pages.configuration.UpdateStagingOverview.dataGrid_SortCommand(UpdateStagingOverview.java:194)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1975)
at com.novell.web.controls.DataGrid.dataGrid_SortCommand(DataGrid.java:1664)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1975)
at com.novell.web.controls.BasePostbackControl.fireCommand(BasePostbackControl.java:462)
at com.novell.web.controls.LinkButton.raisePostBackEvent(LinkButton.java:264)
at com.novell.web.controls.Page.raisePostBackEvent(Page.java:862)
at com.novell.web.controls.Page.raisePostBackEvents(Page.java:849)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:581)
at com.novell.web.controls.Page.processRequest(Page.java:525)
at com.novell.zenworks.admin.layout.Index.processRequest(Index.java:516)
at com.novell.web.controls.PageTag.doEndTag(PageTag.java:83)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:179)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:328)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:315)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:691)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:364)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:82)
at com.novell.zenworks.admin.NRMServlet.service(NRMServlet.java:176)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1090)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:595)

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