Novell Identity Manger 3.5.1 Exchange 2007 Error "This task does not support recipients of this type".

  • 7000502
  • 27-May-2008
  • 26-Apr-2012

Environment

Novell Identity Manager 3.5
Novell Identity Manager Driver - Exchange
Novell Identity Manager Driver - Active Directory

Situation

"This task does not support recipients of this type" error when adding an Exchange 2007 mailbox to an existing user. This works fine when creating a new user . This happens with the Active Directory Driver which support Exchange 2007. Below is a sample trace showing the problem.

Working: Add Event

DirXML: [10/31/07 00:29:33.73]: ADDriver: change password: old=(none), new=***

DirXML: [10/31/07 00:29:33.73]: ADDriver: password change complete

DirXML: [10/31/07 00:29:33.73]: ADDriver: set userAccountControl returns 0x0000

DirXML: [10/31/07 00:29:33.73]: ADDriver: Exchange: begin provision exchange 2007 account

DirXML: [10/31/07 00:29:33.75]: ADDriver: Exchange: optimize

DirXML: [10/31/07 00:29:33.75]: ADDriver: Exchange: add user mailbox to new mail store

DirXML: [10/31/07 00:29:33.75]: ADDriver: Exchange: provision

DirXML: [10/31/07 00:29:33.75]: ADDriver: Enabling mailbox... Enable-Mailbox -Identity 'CN=Victor Chew,ou=active,ou=workforce,dc=w64,dc=com' -Alias 'VCHEW' -Database 'CN=Mailbox Database,CN=First Storage Group,CN=InformationStore,CN=EXCH2007,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=w64,DC=com'

DirXML: [10/31/07 00:29:35.64]: ADDriver: IDM Exchange Service Response SUCCESS: Victor Chew

DirXML: [10/31/07 00:29:35.64]: ADDriver: Exchange: Enable-Mailbox returns:

DirXML: [10/31/07 00:29:35.64]: Loader: subscriptionShim->execute() returned:

DirXML: [10/31/07 00:29:35.64]: Loader: XML Document:

DirXML: [10/31/07 00:29:35.64]:

AD

Novell, Inc.

2ae71a22afa4e4439215d0e67586fbce

Broken: Modify Event

DirXML: [10/31/07 02:03:29.79]: ADDriver: Exchange: begin provision exchange 2007 account

DirXML: [10/31/07 02:03:29.81]: ADDriver: Exchange: optimize

DirXML: [10/31/07 02:03:29.81]: ADDriver: Exchange: add user mailbox to new mail store

DirXML: [10/31/07 02:03:29.81]: ADDriver: Exchange: provision

DirXML: [10/31/07 02:03:29.81]: ADDriver: Enabling mailbox... Enable-Mailbox -Identity 'CN=Eric Fritz,OU=active,OU=workforce,DC=w64,DC=com' -Database 'CN=Mailbox Database,CN=First Storage Group,CN=InformationStore,CN=EXCH2007,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=w64,DC=com'

DirXML: [10/31/07 02:03:29.93]: ADDriver: IDM Exchange Service Response ERROR: This task does not support recipients of this type. The specified recipient w64.com/workforce/active/Eric Fritz is of type MailUser. Please make sure that this recipient matches the required recipient type for this task.

DirXML: [10/31/07 02:03:29.93]: Loader: subscriptionShim->execute() returned:

DirXML: [10/31/07 02:03:29.93]: Loader: XML Document:

DirXML: [10/31/07 02:03:29.93]:

AD

Novell, Inc.

Exchange 2007 Exception. code:0x000001c6 Error completing exchange 2007 command. ERROR: This task does not support recipients of this type. The specified recipient w64.com/workforce/active/Eric Fritz is of type MailUser. Please make sure that this recipient matches the required recipient type for this task.

DirXML: [10/31/07 02:03:29.93]:

It's seems the driver is doing something different when adding a mailbox to an existing user as opposed to a new user.

Resolution

Make sure the 'Microsoft Exchange System Attendant' Service is running.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.