Authentication failure with Active Directory in Chinese

  • 7000500
  • 27-May-2008
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management


Configure user source from Windows 2003 Active Directory (Chinese traditional). If OU name is in Chinese this will cause the users to fail login to ZCM.

AuthToken client reported
ERROR "0xC7FF001B Invalid username or password "


This is fixed in version 10.0.3 - see TID 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at