ERROR:"File protocol error occurred: cannot open the NSS version file on the selected server. The NSS software may not currently be running on this server".

  • 7000474
  • 25-May-2008
  • 19-Feb-2015

Environment

Novell Open Enterprise Server (Linux based)
Novell iManager 2.7

Situation

The following errors have been observed:

ERROR: "File protocol error occured: cannot open the NSS version file on the selected server. The NSS software may not currently be running on this server" while trying to connect to the OES Linux server through task "Samba" available under the Role "File Protocols" in iManager

ERROR: "openwebm: nss_ldap: could not search ldap server - DSA is unavailable" in the /var/log/messages file, while starting the OpenWEBM Daemon

Resolution

To resolve this issue, please follow the steps below:

1. Login as "root" to the Novell Open Enterprise Server
2. Launch the tool "YaST" from the Novell Open Enterprise Server
3. Seclect the applet "LDAP Client" available under the section "Network Services"
4. Select "Do Not Use LDAP" from the section "User Authentication" and "Finish" the configuration.
5. Stop the OpenWEBM Daemon by executing the command "rcowcimomd stop"
6. Start the OpenWEBM Daemon by executing the command "rcowcimomd start" and make sure that /var/log/messages file does not show the error message mentioned above
7. Logout and login back to iManager and check again

Additional Information

Root Cause:
The Novell Open Enterprise Server was also configured as LDAP Client
Notes:

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