ZAM not collecting serial number for HP EliteBook 6930p

  • Document ID:7000466
  • Creation Date:24-Feb-2009
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Asset Management

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

Scans of HP Elitebook 6930p laptop are successful but do not collect the serial number.

Status

Reported to Engineering

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