Unexpected error occurred when logging into groupwise client

  • 7000461
  • 23-May-2008
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 7 Support Pack 1 or later

Situation

Unexpected error occurred when trying to login using groupwise 7 support pack 1 or later

Resolution

1) Login using groupwise 6.5 client
2) Go to Tools ---> Environment ---> Views and click Set Default View
3) Using standalone gwcheck , perform reset client options on the user database
4) Using standalone gwcheck , do analyse and fix problems , structure|index and fix problems and once it is
Complete , do a contents and fix problems

Additional Information

If the above steps do not resolve the issue , then using groupwise 6.5 client archive all the mails and drop the user from the guardian database and login to create a new blank user data base and unarchive the mails

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