Address Books do not update when they contain users from different post office.

  • 7000453
  • 22-May-2008
  • 25-Mar-2013

Environment

GroupWise 7 Support Pack 3
Microsoft Windows XP Support Pack 2
NetWare 6.5 Support Pack 7

Situation

Deleted E-mail addresses are not Synchronized with the Shared Address Books.
Which results in Error:-
"Invalid user or Invalid Post-Office"
This Occurs when users send e-mail using Shared Address Book which are not updated.


Resolution

Unable to duplicate with GroupWise 8.

Additional Information

Following are the steps to duplicate.

1. Create 20 users in 2 Post office.
e.g. user1 to user10 in po1 and and user11 to user 20 in po2 post office.

2. Create a new user user21 at the first post office.

3. Created few address books for User21

e.g. Personnel address book.
PAB1, PAB2, PAB3, PAB4,

4. Add Users 1-5 and user 11-15 in PAB1

5. Add Users 6-10 and users 16-20 in PAB2

6. Add User 1,2,11,12 to PAB3

7. Add Users 13,14,15,16 to PAB4

8. Share the Address books with the users that have been added to the Address
    Books.

9. Delete a few users from the PO2

The users are not removed from the address books with the information about the
users in PO2.