Environment
Novell ZENworks 10 Configuration Management
Novell Open Enterprise Server (OES2)
Situation
ZCM 10.0.2 server running on SLES 10 SP1 back-end.
The user source is eDirectory 8.8 SP2 (OES2 Linux).
The ZCM server does not have OES2 installed.
Resolution
The following was added as a Troubleshooting scenario for user authentication:
Unable to log in to the ZENworks Configuration Management server
Possible Cause: The user having an account in the eDirectory that is installed on an OES 2.0 server tries to log into the non-OES ZENworks Configuration Management server.
Action: To log in to a non-OES 2.0 ZENworks Configuration Management server, the user must be a LUM user. For more information on LUM users, see Novell Linux User Management Technology Guide
( https://www.novell.com/documentation/oes2/acc_linux_svcs_lx/index.html?page=/documentation/oes2/acc_linux_svcs_lx/data/fbdecbed.html).