Unable to create Add-on images after upgrading to ZCM 10.0.3

  • 7000449
  • 22-May-2008
  • 30-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

After applying ZENworks Configuration Management 10.0.3, the creation of an Add-on image from a bundle will show the status Pending. The following error will be displayed in the logfile %ZENWORKS_HOME%\logs\loader-messages.log
ERROR:
[Loader.QueueRunner] [Handler failed to process action ID : 38795, Type: AddOnImage.create.notify, ]

Resolution

This is fixed in version 10.0.3.2 - see KB 7000756 "ZENworks 10 Configuration Management HotFix 10.0.3.2" which can be found at https://www.novell.com/support

Additional Information

The following error will be displayed in the logfile %ZENWORKS_HOME%\logs\loader-messages.log

[Loader.QueueRunner] [Handler failed to process action ID : 38795, Type: AddOnImage.create.notify, ] [Handler failed to process action ID : 38795, Type: AddOnImage.create.notify, ] [] [] [DEBUG] [5/20/08 9:38:04 AM] [] [Loader.QueueRunner] [java.lang.NoSuchMethodError: com.novell.zenworks.datamodel.services.ServiceStore.getZoneName()Ljava/lang/String; at com.novell.zenworks.archive.addon.AddonWriter.getZoneName(AddonWriter.java:217) at com.novell.zenworks.archive.addon.ServiceFileWriter.CreateFile(ServiceFileWriter.java:59) at com.novell.zenworks.archive.addon.ServiceFileWriter.execute(ServiceFileWriter.java:48) at com.novell.zenworks.archive.addon.ContentWriter.execute(ContentWriter.java:71) at com.novell.zenworks.archive.addon.BundleWriter.execute(BundleWriter.java:57) at com.novell.zenworks.archive.addon.AssignmentWriter.execute(AssignmentWriter.java:71) at com.novell.zenworks.archive.addon.AddonWriter.createArchive(AddonWriter.java:130) at com.novell.zenworks.loader.modules.queue.handlers.AddOnImageQueueActionHandler.processAction(AddOnImageQueueActionHandler.java:145) at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.processAction(QueueThreadWorker.java:193) at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.run(QueueThreadWorker.java:139) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675) at java.lang.Thread.run(Thread.java:595)] [java.lang.NoSuchMethodError: com.novell.zenworks.datamodel.services.ServiceStore.getZoneName()Ljava/lang/String; at com.novell.zenworks.archive.addon.AddonWriter.getZoneName(AddonWriter.java:217) at com.novell.zenworks.archive.addon.ServiceFileWriter.CreateFile(ServiceFileWriter.java:59) at com.novell.zenworks.archive.addon.ServiceFileWriter.execute(ServiceFileWriter.java:48) at com.novell.zenworks.archive.addon.ContentWriter.execute(ContentWriter.java:71) at com.novell.zenworks.archive.addon.BundleWriter.execute(BundleWriter.java:57) at com.novell.zenworks.archive.addon.AssignmentWriter.execute(AssignmentWriter.java:71) at com.novell.zenworks.archive.addon.AddonWriter.createArchive(AddonWriter.java:130) at com.novell.zenworks.loader.modules.queue.handlers.AddOnImageQueueActionHandler.processAction(AddOnImageQueueActionHandler.java:145) at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.processAction(QueueThreadWorker.java:193) at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.run(QueueThreadWorker.java:139) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675) at java.lang.Thread.run(Thread.java:595)] [] []

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